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FAQs

Why can't i access my Labcorp results? ›

To protect the privacy of your data, the personal information in your lab test order must match your Labcorp Patient account. If the information is different, your results may not appear in your account. If you need help accessing your results, you can contact us.

You can view results with a Labcorp Patient™ account. When you sign in to your account, recent results will appear on the dashboard. You can view the full list by clicking Results in the main navigation menu. As you view an individual result, you can click Download Your Official Report to download or print your report.

Typically, it takes about 2 to 4 days from the date of pickup of a specimen to the release of the test result. Your result will be delivered directly to your Labcorp Patient™ account as soon as it is available. If you don't have an account, create one now to see your result when it becomes available.

In most cases, lab test results delivery times should not exceed two weeks. The most common reason for delay in receiving results is inaccurate or out-of-date personal information on record with your health care providers or in your Labcorp Patient™​ portal personal profile.

Labcorp's patient portal allows you to view, download and print your lab test results. You can also pay your bill online and schedule appointments within the portal. If you already have an account, login to see your test results. Or register for an account.

Some test results are not released to your MyChart account because of their sensitive nature. Your doctor determines which types of test results are able to be accessed through MyChart and which might require an in person conversation.

Labcorp's certified laboratories provide mass spectrometry confirmation for non-negative rapid test drug screens. Mass spectrometry confirmation results are typically available within 48-72 hours after the specimen is received in the laboratory.

A dipstick — a thin, plastic stick with strips of chemicals on it — is placed in the urine. The chemical strips change color if certain substances are present or if their levels are above typical levels. A dipstick test checks for: Acidity (pH).

Get the information you need—when you need it—and stay informed and connected from wherever you are. The Labcorp Patient mobile app is easy to use and has convenient features that put you within reach of your health care at all times.

Remember there are many reasons why a healthcare provider will contact you after a medical test. If results are concerning, they may call you or have a receptionist call to schedule an appointment. 15 A healthcare provider may also call to assure you everything is okay or discuss any needed follow-up tests.

How long does it take Labcorp to send urine results to doctor? ›

Depending on the complexity of the test being performed, it could take a few hours or as long as several days before your results are reported to your doctor. You may access your lab results in the Labcorp patient portal after they have been reported to your doctor.

The test results usually come back within 24 to 48 hours of the test but may take as long as a week depending on the method(s) used.

To protect the privacy of your data, the personal information in your lab test order must match your Labcorp Patient account. If the information is different, your results may not appear in your account. If you need help accessing your results, you can contact us.

How long does it take to get STD test results? STD test results can take between five and ten days. If you have testing done at Planned Parenthood, we'll contact you ONLY if your results are positive. If this is the case, we'll give you a call to ask you to come back for follow up.

Sometimes incomplete or out-of-date demographic information gets sent with a lab test order. When this occurs, Quest Diagnostics can't always match a lab test result to your Quest Account, and in such cases, we can't send a lab test result to MyQuest.

Results are delivered to your Labcorp Patient™ account at the same time they are reported to your healthcare provider (unless state or federal laws restrict timing of delivery).

If you have recently experienced a major life change (e.g., 18th birthday, legal name change, immigration to the U.S.), most likely there has not been enough time to generate the data needed to fulfill the authentication requirement.

Patients can call Labcorp between the hours of 8 AM to 5 PM Monday through Friday. Was this helpful? What is the telephone number for Labcorp Patient Billing? The toll-free telephone number for Patient Billing is 800-845-6167.